Policies

Terms and Conditions

 

Wattage

As the Tiffany lampshade frame is quite shallow we recommend using a small LED globe or candle bulb if using the lampshade on a stand. If using the lampshade as a ceiling pendant then any standard bulb can be used.

 12” Frame – max 40w (4W LED)

16”-20” Frame – max 60w (6W LED)

LED bulbs are always recommended as they radiate minimal heat and any wattage can be used here.

Please note all electrical fittings must be installed by a qualified electrician.

If using the lampshade on a lamp then a shade carrier will be supplied which attaches to your lamp fitting and then the shade just sits on top. Our shade carriers are compatible with either a standard BC Bayonet or E27 Edison Screw bulb holder and have a central hole measuring 42mm.

Each lampshade also has a standard EU size pendant hole measuring 42mm.

Please note our lampshades are not UL listed but each individual part is quality checked and fit for purpose in accordance with UK and EU regulations. The silks we use are naturally fire resistant however for added security we can treat the silk with a fire retardant spray and this is a service we can offer you should you wish.

 

Payment

Payment can be made via online transfer or through PayPal.

The lead time period will commence once payment has been received and cleared. Typical lead times are between 4-8 weeks.

As all the lampshades are made to order by hand, the final cost will be non-refundable, unless the item is faulty or damaged on arrival.

Should the design specification change then the final price will be subject to vary. Any price changes will be agreed with you beforehand.

 

Project Cancellations

Any bespoke project orders cancelled within 24 hours of Beauvamp receiving full payment will be offered a refund minus any costs for supplies relating to the order that may have already taken place by Beauvamp.

Cancellations after the 24 hour period of Beauvamp receiving full payment, will be issued a credit note minus any costs for supplies relating to the order that may have already taken place by Beauvamp. The credit note can be redeemed within 6 months from the date of issue. If after 6 months the credit note has not been redeemed then the credit note will be void with no further refund offered.

 

Delivery

A delivery date will be agreed and the item/s will be dispatched once the final payment has been received and cleared.

All delivery costs will have been agreed prior to confirmation of the sale.

All deliveries will take place via courier from Monday – Friday before 5pm and a signature will be required. Weekend delivery can be arranged at an additional charge.

All deliveries are insured only for the confirmed travel route per order. Beauvamp cannot accept any responsibility for any additional onward travel within the UK or internationally that has not been organised by ourselves.

All European and international deliveries may be subject to customs inspections and charges and will be payable by the client / recipient. If a customs charge is missed by the client resulting in the product being sent back to Beauvamp in the UK then the return costs will be charged to the client. If the goods are to be rescheduled for a second delivery attempt then there will be an additional charge payable by the client for organising this.

 

Returns

As all items are bespoke and made to order, the final project cost is non-refundable, unless the item is faulty or damaged on arrival. Should a return be granted under special circumstances agreed with ourselves then you the customer will need to cover all shipping costs involved for a safe return with all original packaging.

If an item is broken or faulty on delivery then a full refund will be offered. BeauVamp will be responsible for organising the return courier details. If the item can be repaired then this service will also be offered.

Beauvamp uses a secure courier company and cannot accept responsibility for damage in transit should the client wish to use another delivery method.

 

Newsletter Subscription

We offer a 10% discount on first time UK orders via the website. This discount is only available to use once, on full price products and will not be available to use on any items that are discounted or in the sale.

As part of the registration process for our e-newsletter, we collect personal information. We use that information for a couple of reasons: to tell you about stuff you’ve asked us to tell you about; to contact you if we need to obtain or provide additional information; to check our records are right and to check every now and then that you’re happy and satisfied. We don’t rent or trade email lists with other organisations and businesses.

We use a third-party provider, Mailchimp, to deliver our newsletter. We gather statistics around email opening and clicks using industry standard technologies to help us monitor and improve our e-newsletter. For more information, please see Mailchimp’s privacy notice. You can unsubscribe to general mailings at any time of the day or night by clicking the unsubscribe link at the bottom of any of our emails or by emailing us at hello@beauvamp.com.

Our site may, from time to time, contain links to and from the websites of our partner networks, advertisers and affiliates.  If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies.  Please check these policies before you submit any personal data to these websites.

 

Design and Copyright

As all lampshades are made to order by hand, designs may vary slightly each time. The silks used are handwoven dupions that have a natural slub in the texture and this is part of the silk structure.

The technique for dip dyeing the fringes and fabrics is all achieved by hand which means the finished shade strength may differ slightly each time.

Every effort has been made to display as accurately as possible the colours of each product on the site. However fabric and fringe samples for all made to order items are recommended prior to ordering.

All logos, products, images, graphics and text on the website and promotional material is the property of Beauvamp and cannot, under any circumstances be reproduced, sold or exploited without the prior written consent of Beauvamp.